UITSPAN - Buffelsdrift, Klein Karoo
The Manor House / Koppie Cottage / The Barn

TERMS & CONDITIONS
CANCELLATION POLICIES


Reservations are subject to terms and conditions on check-in, right of admission reserved.

DEPOSITS
We require a 50% deposit from guests to secure a reservation. The balance of the booking fee must be reflected in our bank account no less than 7 days before check in.

CANCELLATIONS
• No show, late or early departure forfeits 100% of total stay.
• Cancellation with in 7 days of check-in forfeits 100% of the nightly rate
• Cancellations at least 30 days before check-in and get a 50%
refund of the nightly rate and the cleaning fee
• Cancellations in excess of 60 days prior to booking will incur a
25% administration fee to cover banking and handling charges.

CHECK-IN/OUT TIMES
Check-in: from 14h00 - 18h00
Welcomed check in will be up to 18h00, thereafter it will be a self check in.
Check-out: 10h00 - late check-outs are only possible if rooms are empty the following day.
Late arrivals: To be arranged with management.
Early arrivals: Early check-in is only possible if the room is ready for occupation.

ACCEPTED MEANS OF PAYMENT
Payments are accepted via EFT or SWIFT payment
We do not accept MasterCard and Visa credit/debit cards on site, nor do we accept any foreign currency.

SMOKING POLICY
Smoking is STRICTLY prohibited inside any of the houses, general areas or verandas of the houses.

LIMITATION OF LIABILITY
Guests agree on behalf of themselves and the members of their parties that neither the establishment, its owners, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) or wrongful act of any person in the employment of the guesthouse.

BREAKAGE DEPOSIT
Any damage caused by guests to property and premises due to bad behaviour or carelessness, or keys lost and replaced for security reasons will be for the guests account. The security deposit will be refunded after check out via SWIFT payment or EFT. 


Contacts

Phone

+27 (0)83 382 2417 Janet
+27 (0)82 569 5557 Lisa
+27 (0)76 788 1021 Roland


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